Max / Nader Atrchin - Trusto (Max) <> Twill (Nader): Intro

Date: 2025-05-28 · Duration: 30.299999237060547 min Organizer: Nader Attendees: Nader, max@trusto.io, Mike

Summary

The Discovery Call between Max from Trusto and Michael from Twill served as a product introduction meeting aimed at exploring Trusto’s chargeback prevention solutions. Max detailed Trusto’s background as a Dubai-based company working with various payment service providers, emphasizing their ability to intercept Visa and MasterCard chargebacks proactively. Michael shared that Twill, an AI-driven payments company, is facing challenges with integrating chargeback data from high-risk merchants and is seeking partnerships to streamline this process. Trusto’s competitive pricing model, starting at $25 for Ethoca alerts, was highlighted, along with their API integration capabilities. The discussion also touched on Twill’s current merchant profile and the importance of integration simplicity, leading to an agreement for Max to send a proposal and API documentation. Michael will review the fit of Trusto’s offerings with Nader to evaluate potential next steps in their partnership.

Action Items

• Max S Send a proposal and information about Trusto’s services to Michael (29:45) Share API documentation and integration details (24:59)

Michael Wright Review the proposal from Max with Nader (29:49) Evaluate if Trusto’s solution meets Twill’s integration requirements (23:26) Determine if current chargeback volume justifies immediate integration (26:54)