Weekly UI/UX

Date: 2025-10-27 · Duration: 37.58000183105469 min Organizer: Nader Attendees: Nader, Raymond, nathan.d.dutoit@gmail.com, Mike

Summary

• The team has decided to develop a merchant portal to replace Pay Engine, enhancing application management and onboarding ownership, spearheaded by Nader Atrchin.
• Initial portal features will enable merchants to fill applications and view status, with planned future enhancements including KPIs and dashboards.
• Backend APIs for merchant functionalities are in development, with a minor 2–3 day workload expected for initial implementation.
• Compliance with SOC 2 requirements necessitates encryption and audit logging for sensitive data, with an estimated one-week timeline for completion.
• Transitioning away from Pay Engine will streamline transaction data flow, though current use of SFTP files raises concerns over data ingestion processes.
• Michael Wright advocates for measuring transaction volume rather than deposits to address reporting discrepancies during the transition.
• Ongoing improvements to application processing systems aim to handle document uploads and error tracking more effectively, with Michael reporting errors during recent bulk uploads.
• A pilot program for a 10% loan commission discount for merchants is being considered to enhance sales incentives, focusing on who benefits more—merchants or sales reps.
• The team will experiment with a commission split offer with a new partner, Jack, to measure potential impacts on merchant behavior and sales lift.
• A strategic shift towards gaining full ownership of merchant application processing is aimed at improving compliance, data security, and preparing for multiple processor partnerships.

Action Items

• Michael Wright Retest merchant document uploads after improved error handling fixes are deployed (19:52) Send package of documents that caused upload errors to Nader for investigation (24:01) Discuss sales incentive model and loan offer approach with potential partner Jack in upcoming meeting (33:32) Continue verifying merchant application submission flow through different portals and report discrepancies (35:10)

Nader Atrchin Finalize and share design and epic for merchant portal backend and frontend minimal viable product (08:48) Coordinate encryption and SOC 2 compliance work for application data security, targeting one-week completion (11:01) Develop and test error handling improvements for document upload and application generation; track and triage errors reported by Michael (19:52) Compare application status update settings across portals to identify reasons for different behavior in submission status changes (36:20) Gather and review sales contracts and loan structures to evaluate incentive feasibility (27:00)

Raymond Complete LLM integration with document processing and white labeling features for production release (18:00) Facilitate end-to-end testing of new merchant flows and white label front/back end features before release (18:00)