Twill Brain

Weekly UI/UX

2 min read

Weekly UI/UX

Date: 2026-03-09 · Duration: 41.029998779296875 min Organizer: Nader Attendees: Nader, nathan.d.dutoit@gmail.com, Raymond, Mike

Summary

  • Ticketing Feature Development: Ticketing system is progressing with UI elements in staging and critical feedback loops established.

  • User Experience Variations: Master users select assignees, partner users auto-assign, and merchant users can view tickets but not respond yet.

  • Attention Indicators: Unassigned or inactive tickets get alerts; timeline activities track ticket lifecycle events for better management.

  • Dashboard Mockup: Dashboard will allow quick ticket sorting and searching; backend endpoints needed for full implementation.

  • Prioritization of Ticketing: Focus on ticketing over DocuSign work; backend tasks are lightweight and can complete this week.

  • Future Enhancements: “At mention” feature proposed for improved collaboration; will follow ticketing delivery.

Action Items

  • Raymond Ehizoba Fix identified ticketing UI bugs in staging environment and notify the team once ready for testing (40:04) Create a new ticket to scope and specify frontend tasks for the ticketing dashboard; identify backend gaps (39:29) Review Michael’s shared ticket dashboard mockup to determine backend endpoint needs for implementation (33:41)

Michael Wright Share the ticket dashboard mockup link in meeting chat for Raymond and team access (31:03)

Nader Atrchin Facilitate backend endpoint creation to fetch open and assigned tickets with necessary filters and support for ticketing dashboard (33:08) Adjust access permissions to allow Raymond to view shared mockup (31:11)

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