Weekly UI/UX

Date: 2026-03-16 · Duration: 65.33999633789062 min Organizer: Nader Attendees: Nader, nathan.d.dutoit@gmail.com, Raymond, Mike

Summary

• Ticketing UI Progress: Team nearing demo-ready version; minor fixes needed for reassign buttons, file uploads, and draft behavior.

• Merchant Creation Options: Debating batch versus progressive document processing; efficiency versus user experience concerns highlighted.

• AI Collaboration Challenges: Need to manage simultaneous edits; phased rollout planned to disable fields during AI extraction.

• Next Steps: Focus on staging demo for merchant chat and ticketing by Wednesday; backend support updates in coordination.

• User Experience Strategy: Streamline implementations based on feedback; ensure iterative delivery to enhance product stability.

Action Items

• Raymond Ehizoba Fix button functionalities for ticket reassignment and other incomplete actions in staging environment (02:00) Resolve file upload bug where uploaded files are lost after page refresh (02:30) Implement draft message preservation per ticket using local storage or remove the draft feature if unnecessary (03:27) Apply filters to related tickets in master portal to exclude resolved tickets and irrelevant data (06:25) Address UI efficiency issue of unnecessary data refetch on tab switches; update badge count dynamically (07:51) Test and ensure real-time update functionality across multiple concurrent user chat and ticket interactions (08:35) Implement priority display and selection in chat UI once backend support is available (12:50) Investigate and correct date/time display using relative times and proper timezone formatting function with UTC baseline (14:50) Collaborate with backend and front end teams on merchant creation UX enhancements related to document upload and field extractor integration (29:00) Design UI to display statuses for document upload and analysis using websocket events and visual indicators (33:27) Prepare frontend to disable application form fields during AI extraction and provide visual feedback messages in full screen chat mode (38:00) Explore streaming AI field extraction updates live to UI while managing synchronization with chat (45:30) Work on phased development: phase 1 disable fields during AI extraction; phase 2 integrate multi-actor real-time editing collaboration (53:00) Collaborate on creating tickets capturing edge cases and synchronization issues about save draft vs AI field updates (01:02:20)

Nader Atrchin Create detailed ticket describing UX approach and backend support needed for batch document extraction and merchant application creation (29:33) Coordinate subsequent meetings with Martin and development to ensure backend WebSocket events and status codes align with frontend needs (34:00) Prioritize Merchant Chat and ticketing staging readiness for Wednesday demo (01:03:00) Facilitate phased implementation plan for multi-actor field editing and AI collaboration with backend integration (50:00) Assist in creating tickets and tracking synchronization issues and design decisions discussed in meeting (01:02:20)

Michael Wright Test implemented UI changes on staging and provide feedback (10:31) Support UX decisions around document upload and batch AI extraction approach favoring user experience balance (24:40)