Twill Brain

#579 Automatically send an email to reps for specific activity types

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#579 — Automatically send an email to reps for specific activity types

Repo: Twill-AI/facade State: closed | Status: done Assignee: nadddder, sparsh-twillpayments

Created: 2025-09-11 · Updated: 2025-09-29

Description

When activity of type Status Change, Message from Twill Manager are tracked on a merchant, the user should get an email update from noreply@twillpayments.com Email should include a link to portal to reply.

AC:

  • Add integration of sendGrid
  • Integrate it on status change and message
  • Changes are covered with unit test cases.

Master Notification List: https://docs.google.com/spreadsheets/d/16tpZUx5yMPLM9CeyL1aLg3oLKvYVZ-I-gHsZ5Li9VQ8/edit?usp=sharing

Notes

Add implementation notes, blockers, and context here

Add wikilinks to related people, meetings, or other tickets

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